 (information
sourced from ING Direct website)
ING DIRECT (the trading name of ING Bank
(Australia) Limited) is the world's leading direct savings bank and is wholly
owned by ING Group.
ING DIRECT
ING DIRECT Australia Facts
5th largest retail bank in Australia
Holder of an Australian banking licence since 1999 and regulated by the
Australian Prudential Regulation Authority (APRA), like all other Australian
banks
Around 1.4 million customers in Australia
Savings of Australian customers are invested in high quality Australian assets.
ING DIRECT Australia does not invest in shares or in overseas mortgages.
Headquartered in Sydney and operates a 24 hour contact centre in Tuggerah NSW
Contact Centre was rated the leading call centre in Australia by Global Reviews
2008
ING Group Facts
ING Group is the 3rd largest savings bank in the world (according to McKinsey
report based on data from 31/12/2007)
ING Group is a global financial company offering banking, insurance and asset
management
ING Group is ranked as the 8th largest corporation in the world according to the
July 2009 issue of the Fortune Global 500 magazine
Over 85 million customers
ING Group has over AU$2.5 trillion in assets
Launching in Australia in 1999, ING DIRECT pioneered branchless banking in this
country. By doing business online and over the phone, overheads are low and
passes the savings onto customers in the form of competitive rates.
Their simple approach is part of the reason ING DIRECT is such a success story.
From a zero base, they’re now Australia’s fifth largest retail bank, with $22
billion in deposits, $36 billion in mortgages and around 1.4 million customers.
More than 21 million customers in Canada, Spain, France, Italy, USA, UK, Germany
and Austria have made ING DIRECT the world’s largest direct bank.
Contact ING DIRECT
For all enquiries, call 133 464 (+61 2
9028 4077 if you are overseas)For new customers, callSavings Maximiser 1800 502
192
Orange Everyday
1800 104 530
Term Deposit
1800 024 141
Savings Accelerator
1800 205 307
DIY Super Funds and Trusts
1800 700 106
Business Optimiser
1800 100 249
Business Term Deposit
1800 289 538
Home Loans
1800 100 258
Commercial Property Finance
02 9028 4107
Mail Enquiries
Reply Paid 2682, Sydney NSW 2001
DIY Super Funds and Trusts
Business Optimiser
and Business Term Deposits
ING DIRECT
Reply Paid 3858, Sydney NSW 2001
Home Loans - Applications
ING DIRECT
Reply Paid 463, Sydney NSW 2001
Home Loans - Clients
ING DIRECT
Reply Paid 4094, Sydney NSW 2001
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