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Real Insurance Greenslips (Information source: Information which was found on reviews websites & their own website)

 

 

Only 7 companies now offer Compulsory Third Party CTP Green Slips in the state of NSW, & Real Car Insurance is not yet one of them. CTP insurance provides legal and medical compensation for people injured by YOUR own car when yourself or driver of YOUR car is the driver which is at fault in an auto accident.  In no other order other than alphabetical, they are:

AAMI
www.aami.com.au
Phone: 132 244

Alliance
www.allianz.com.au
Phone: 1300 137 664

CIC Insurance
www.allianz.com.au
Phone: 1300 360 340

GIO
www.gio.com.au
Phone: 131010 

NRMA
www.nrma.com.au
Phone: 132 132

QBE
greenslip.qbe.com
Phone: 1300 791 874

Zurich
www.zurich.com.au
Phone: 1800 811 099



Real Car Insurance doesn't provide Greenslips currently.  Remember that a Green Slip won't provide cover for any personal injury to you, any drivers of your vehicle or cover damage other vehicles or property.

The above CTP Green Slips providers have to be licensed by MAA - the Motor Accidents Authority in order to provide any Green Slip insurance.



Recent Reviews from the Product Review website:



March 8, 2011

Pros: price
Cons: disgaceful afterservice
Overall: Tried on several occasions to get through on the telephone, left on hold for up to 30 minutes each time before hanging up. I am therefore leaving REAL, I have better things to do with my time. As for responses previously, although I accept the increase in calls due to floods, what was the excuse a year ago whem I had the same thing happen and the girl on the phone said please do complain, theres only me here and she was sick of the complaints! No email address or phone number to contact for complaints!


Feb 8, 2011 Pros: PAYD- Pay As You Drive option
Cheap.
Cons: 1, I was using PAYD as I was not using car for work. Later I moved home and I started using my car. And there was no flexibility to change over to their standard insurance. And hence PAYD has become expensive to me than a standard insurance because I have to buy lot of extra kilometers from them.
2, Takes ages to get in touch with someone on phone. Everytime it takes around 30 minutes to get some one on phone. This is the reason I switched to another insurer.
Overall: Don't take this. Many people say they are not good when you claim.
This might look cheap but there is no point if you cant reclaim your money.

Response: Thank you for your feedback. I’m sorry that you were not happy with our PAYD product. Our Pay As You Drive car insurance is specifically designed to provide you with high quality cover at a low cost if you don’t use your car that often. Real Insurance has recently experienced unprecedented growth and demand, and this coupled with the recent flooding in QLD has resulted in excessive demand on our call centre. We have recruited new staff to cope with this demand and the wait times will be resolved. At Real Insurance, we strive to deal with all claims fairly, efficiently and equitably. We assure you that we have taken your feedback on board.
Feb 10, 2011Response By: realinsurance

Feb 1, 2011 b.crooks

Feb 1, 2011 Cons: it is impossible to contact these people, 20 mins on phone and no response, and I only want to upgrade my card details, god help any one trying to make a claim, a [censored word removed] company that employs no one to answer the phone,i`ll be looking elswhere for my re-newalls
Overall: the company is clearly only about getting your money with as little service as possible glad I didn`t have a claim. ResponseWe are sorry to hear that you have had such a disappointing experience. As stated previously in the response below, Real Insurance has recently experienced unprecedented growth and demand, and this coupled with the recent flooding in QLD has resulted in excessive demand on our call centre. We have recruited new staff to cope with this demand and the wait times will be resolved. We urge you to please voice your concerns to our Customer Care Manager at resolution@realinsurance.com.au, with your policy number, so we are able to investigate these matters.
Feb 2, 2011Response By: realinsurance


 

On a more positive spin.....

Happy Testimonials from Real Insurance Website:

Real Insurance Customers
Here at Real we love to hear from our happy customers!

Have a look at how we helped these customers, and saved them money!

“Having received a bonus cheque after 3 years was great. It was great to receive it just before Christmas time so I could go and buy presents, not just for the kids, but for the whole family. I recommended Real to my in-laws, my friends, to everybody that I possibly could, so that they could save money just like I have saved money.”
Mary D'Amico, NSW

“On my home insurance I saved over $200 dollars, and on my motor vehicle insurance $180. The other insurance companies said they just couldn’t match the price.”
Doris Borg, NSW

Other Insurers To Be Reviewed:

AAMI Insurance
www.aami.com.au
Phone 132 244.

Allianz Australia
www.allianz.com.au
Phone 1300 137 664.

AMP Super
www.amp.com.au
Phone 131 267

ANSVAR INSURANCE
APIA
AUSTRALIAN UNITY
CGU
COMMINSURE

GIO Australia
www.gio.com.au
Phone 131010

HBA

HCF

National Mutual

Norwich Union Australia

NRMA Offices
www.nrma.com.au
Phone 132 132

MUTUAL COMMUNITY
QBE
RAA
RACT
RACV
SGIC
SGIO
SUNCOPR METWAY
TIO

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